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Right of Withdrawal Explanation

You have the right to withdraw from this contract within fourteen days without providing a reason. 

The right of withdrawal is valid for fourteen days from the day on which you or a third party named by you that is not the carrier received possession of the wares/the last wares.

Right of Withdrawal

In order to exercise your right of withdrawal, you must send us

syskomp gehmeyr GmbH
Max-Planck-Straße 1
92224 Amberg
telephone: +49 9621 6754-50
fax: +49 9621 6754-599

a notification of your decision to withdraw from the contract. You can use the attached withdrawal template (PDF) but this is not mandatory.

In order to honour the withdrawal deadline, it is sufficient that you dispatch the notification before the end of the deadline.

Repercussions of Withdrawal

If you withdraw from this contract, we will refund all payments already received from you including delivery costs (excluding additional costs if you selected a different delivery option than our cheapest standard delivery option) within fourteen days of the day we received your notification of withdrawal. For this payment, we shall use the same payment method you used for the initial transaction unless otherwise agreed with you. You will not be charged by us for this transaction. We can refuse refunds until we have received the wares or until we have received evidence that you have dispatched the wares, whichever is earlier.

You must dispatch or hand over the wares to us within fourteen days from the day you sent the notification of withdrawal. This deadline is considered honoured if you dispatch the wares by the end of the deadline. You will cover the costs of returning the wares.

You must only cover any loss of value to the wares if this loss can be traced back to you during an inspection of the product’s quality, properties and function.

-     End of Withdrawal Explanation -

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of wares that are not prefabricated and whose manufacture is based on an individual decision or requirement issued by the consumer, or that are obviously adapted to suit the consumer’s personal requirements.

Withdrawal Template 

If you want to withdraw from this contract, you can use the following withdrawal template (PDF):